Remote IT monitoring

MCL’s proactive remote IT infrastructure monitoring system delivers both proactively and reactively around the clock.

What monitoring means for you.

Proactive monitoring and analysis from MCL provide information on the essential components of network performance, availability and capacity.

Our dual-layer monitoring delivers real-time, actionable intelligence, enabling diagnosis and the ability to address issues before they impact business operations. Don’t risk business downtime or profit loss.

Plug talent gaps

Reduce recruitment and training costs by adopting new innovations

Minimise downtime

Fast root cause analysis and remediation with proactive monitoring services

Create a more resilient, agile organisation

Budget more effectively and roll out innovation faster with less risk

Optimise performance

Monitoring supports productivity and delivers exceptional user experience

Reduce costs, and risk

Enhance business continuity with improved device visibility

Improve productivity

Eliminate manual health checks and free-up valuable IT resource

Mitigate risk

Real-time monitoring to identify and resolve potential issues
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What we do.

Choose which infrastructure items you need to be monitored. At MCL we can provide a range of support:
  • Advisory & architecture
  • APEX service-now platform
  • Multi-factor authentication
  • IT Governance
  • Change management
  • Proactive vulnerability management
  • Security operations
  • Device availability
  • Server and networking monitoring
  • Storage
  • Virtual host
  • Operating system and applications
  • Backup monitoring

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Network management.

Don’t suffer from avoidable downtime because of IT issues. Address IT problems before they impact your business, with MCL’s proactive monitoring solution.
Our comprehensive monitoring capabilities, uniquely designed to suit all infrastructure and workplace devices, deliver real-time, actionable intelligence that enables diagnosis and the ability to address issues before they impact business operations and functionality. Business success depends on a reliable IT infrastructure, so let us keep an eye on it whilst you concentrate on the day-to-day.
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71% of technology employers expect to face at least a moderate skills shortage in the coming year.
Robert Walters, Solving the UK Skills Shortage

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A fully outsourced proactive systems monitoring solution.

More businesses are relying on their IT infrastructure to support large numbers of core operations thanks to an increasing number of remote workers, post-pandemic.

It needs to deliver both proactively and reactively around the clock, with an increasing dependence on data and cloud systems.

By implementing a fully outsourced proactive systems monitoring solution, whether it be in the cloud or on-premise, you can customise each monitoring platform based on bespoke requirements and risk profiles.

Not all organisations have the resources or require system monitoring 24/7/365 basis, which is why MCL are now uniquely placed to offer support and problem escalation in both proactive and reactive circumstances as and where needed.

Why MCL?

Simply put, you’ll be the best in class.

Your business will have fully integrated and compliant systems that can react quickly and effectively in a changing market. Our team is your team and we are here to provide the best tailored solutions and practical advice so your business can perform at its best.

No call handlers

Only fully trained, technical specialists with a 24/7/365 UK-based service desk.

Long term partnerships

We are here for the long haul, working as your partner to meet business goals.

We are carbon neutral

We are offsetting our CO2 footprint through three high-quality carbon offset projects from myclimate.

You come first

We take management challenges away so organisations can concentrate on the day-to-day.

Why MCL?

The breadth of our portfolio means we can provide end-to-end managed services right across IT infrastructure.

We provide peace of mind with a complete solution to meet your needs.

We design, deploy and optimise the system to fit your business requirements.

Technology is constantly upgrading, and it’s not always easy to keep up with the changes and define the best working systems for you.

That’s where our expertise comes in.

What else do we offer?

We provide a fully managed private cloud service so organisations can concentrate on what they do best. There is no one size fits all when it comes to cloud services, with all solutions designed to meet the demands of the customer and their workload.

Datacentre Management

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Network management

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Managed service desk

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