UCaaS - Unified Communications as a Service
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What UCaaS means for you.
UCaaS is a crucial component in digital transformation because it provides a simplified, cost-effective, and highly secure solution to provide communication services which are scalable, flexible and versatile.
With UCaaS, you distribute the workload away from your IT team while still transforming your communication infrastructure into something ready for the future.
What we do.
UCaaS.
See how you can integrate Cloud features to create the perfect balance for your unified communications (UC) needs — whether on-premises, in the Cloud, or a mix of both.
What this means for the customer.
Transform your communications model with a secure cloud-based communications system. MCL can implement and manage a UCaaS (Unified Communications as a Service) platform to provide a feature-rich and portable way to empower your workforce with the most effective scalable solutions for connectivity.
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Challenge/problem.
With the traditional CapEx communications model, companies must acquire capacity ahead of demand which increases capital investment costs and often results in over-capacity as the actual needs of the business frequently fluctuate so are often amplified.
Growing sophistication of unified communications has meant that companies must increasingly invest in their IT staff to be able to deliver these solutions as well as maintain them and provide an acceptable level of support.
Adding new features and upgrades is complicated and while communications are critical to the success of the business and productivity of its staff, the maintenance of the infrastructure requires a high level of expertise that continues to grow.
Businesses worldwide are adopting unified communication as a service (UCaaS) platforms to leverage services such as video and audio conferencing, messaging and other collaboration tools. The diversification of the workforce has driven the demand for unified communication services extensively, and the advancement in cloud infrastructure is allowing business to meet that demand.
Why MCL?
We invest in maintaining partnerships which enable us to offer our customers the right services to meet their needs. These levels of partnership mean we also retain the people with the accreditations to deliver and maintain these services on behalf of our customers.
What else do we offer?
We have the capability, experience, accreditations, and resource to fully manage a diverse range of services, so organisations can concentrate on what they do best.
In a diverse working environment which includes IT adoptions such as Cloud, there is no one size fits all approach, solutions are designed and architected to meet the needs of the individual workloads while adhering to the demands of the consumer and their compliance requirements.
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