Secure collaboration systems
MCL’s industry-leading managed services enable you to optimise costs and reduce the complexity of managing multiple suppliers.
Our industry-leading managed services enable you to optimise costs and reduce the complexity of managing multiple suppliers. As remote and hybrid working becomes the norm, our solutions make it easy for you to maintain compliance and improve service quality.
Our Direct Connect Solution.
Direct Connect is a fully managed service enabling your team and your customers to connect, whenever and however they need to.
Combining traditional phone systems with unified communication systems and Microsoft Teams, we can create greater opportunities for fully inclusive collaboration across your business.
Microsoft Teams.
Microsoft Teams is the perfect solution for enterprise and small to mid-size businesses looking to seamlessly collaborate.
We provide the same call controls your team will be used to, such as ‘automatic responses’ or ‘call rerouting’ auto-responders or re-route calls if they’re in a meeting or on holiday. This also means you have a reliable disaster recovery and business continuity strategy in place, should Microsoft Teams go down.
Microsoft 365 Business Premium.
Microsoft 365 Business Premium is a complete, intelligent solution that combines Office 365, Windows 10, and Enterprise Mobility + Security to empower employees to be creative and work together, securely.
It integrates Microsoft’s best-in-class productivity tools with advanced security and device management capabilities to help safeguard your business.
UCaaS.
UCaaS blends internet-based voice and messaging into a communications platform providing your staff with the collaboration tools to work anywhere. The solution works across desktop computers, phones, and smartphones.
MCL can deploy a multi-site, multi-country UCaaS system with integrated omnichannel contact centre solutions allowing businesses to collaborate with customers in multiple locations.
Disaster Recovery.
Relying on a single SaaS platform, such as Microsoft Teams, for internal and external communications increases business risk.
Our disaster recovery service enables you to quickly re-route numbers – either to a mobile or landline number or to an autoresponder – ensuring customers can continue to get in touch and staff can communicate, maintaining the customer experience and productivity.
Our Services.
You can trust us.
MCL is part of Kyocera, a £14 billion global organisation and regularly featured in the global 100 most innovative companies list.
Our customers can trust that we are here to stay and are constantly investing in supporting them now, and in the future.
